The Commission has released new resources for consumers and health service organisations to provide quick-reference summaries of the seven healthcare rights.
The Australian Charter of Healthcare Rights (the Charter) provides consumers, their families, carers and health service organisations with a shared understanding of healthcare rights.
For consumers, the new easy-to-read flyer might be included in welcome packs when they are admitted into hospital or for a day procedure. It describes what to expect when receiving healthcare, and is useful to help patients have conversations with their clinicians about healthcare rights.
For health service organisations, the flyer shares clear information summarising the key responsibilities of health services in upholding consumer rights.
The Commission has previously released a suite of supportive resources on the Charter including a comprehensive guide for consumers, an animation, audio resources, translations into 19 community languages, and Braille, Auslan and Easy English versions.
The Charter applies to care provided in all health settings, including public and private hospitals, general practice, dental services and other community settings. Please share these resources with anyone you know who may find them helpful.